news report
GAO: Federal Programs Often Lack Evidence That They Work
The watchdog says managers too often track spending and service counts without clear goals, outcome data or evaluations that can isolate a program’s effect.
entities
U.S. Department of Health and Human Services
news report
GAO Says ACA Marketplace Needs Stronger Controls Against Unauthorized Plan Changes
The watchdog found weak consent checks, broad record access and incomplete notices as complaints tied to confirmed unauthorized changes rose more than fourfold.